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What's Apple's problem with buttons?

marco:

With both the new buttonless trackpads and the new iPod Shuffle, it seems that Apple’s going on an all-out war to eliminate as many buttons as possible from their products.

There’s a lot of value in simplifying controls, to a point. But nobody was complaining that either the laptop trackpads or the Shuffles had too many buttons before. In both cases, the devices are now worse off than they were before, but they look a bit cooler.

It’s easy to see signs of a perpetual internal battle at Apple between usability and appearance. Usually, they find a good balance and achieve high quality on both fronts. But sometimes the appearance-driving forces choke usability enough to leak toxic usability flaws into a shipping product. And I think, like 10.5.0’s translucent menu bar and slanty Dock, and Safari 4 Beta’s tab bar, and heavy shiny glass screens on lightweight laptops, and the Mighty Mouse, that this new Shuffle was a victim of the Apple style police defeating any semblance of common-sense usability.

I’ll agree that moving all of the playback functions on the face of the previous shuffle to one button on the headset of the new one is not as discoverable. However, I’d argue that once the new functions are learned, they are more usable.

The intended audience of the shuffle are people who are otherwise distracted by another task. They simply want to pick it up, hit play, and listen to music in the background while doing whatever they need to do. By moving all of those functions to one button, it creates an easier and more consistent experience.

Consider the following:

  • You don’t have to think anymore where the control is. No matter what you’re doing, it will always be dangling from your ear right below your chin.
  • You no longer have to find the correct button to perform the task you want. One button means one place to go for every function. (I can’t tell you how many times my wife hits the rewind button on her shuffle while driving, when she means to hit the next button.)
  • The most common functions are also the easiest to perform. One click pauses, and two clicks skip the current song.

He’s right, sometimes Apple favors form too much over functionality. But in the case of the new shuffle, the updated style complements the changes in functionality.

  1. tyzm reblogged this from marco
  2. hapa reblogged this from marco and added:
    Shuffle users have always been tolerant of minimalism - a less is more philosophy. Shuffle users accepted
  3. ericnelson reblogged this from marco and added:
    But that’s not how they make money. A software update and new headphones does not create the demand that new, buttonless...
  4. gedankentank reblogged this from marco and added:
    Agree! The 3D Dock is one of my favorite examples. To me...always looked like
  5. wonific reblogged this from marco and added:
    Marco nails it. I love...translucent Menu Bar, I hate the refresh button in Safari 4....
  6. onigiri reblogged this from marco and added:
    I totally agree about...Shuffle: restricting...only one kind...
  7. marco reblogged this from ern and added:
    Don’t get me wrong, I...controls available...a good idea....
  8. mprio reblogged this from marco and added:
    I love my new MacBook Pro, it’s really annoying...I can’t pop out
  9. ern reblogged this from marco and added:
    moving all of the playback functions...the previous shuffle
  10. rivka reblogged this from marco
  11. stuup reblogged this from marco
  12. cthellis reblogged this from marco and added:
    Offhand, I can’t agree. After getting used to using even...modest of click controls...
  13. talby reblogged this from marco and added:
    I don’t think that shrinking the keyboard will make it more ergonomic. While I’m not sure, and a little skeptical, that...
  14. loszambos reblogged this from marco and added:
    WSJ did a story on this in 07.
  15. dandrews reblogged this from marco and added:
    Couldn’t agree more. Seems like over...past 2 years, Apple has been making decisions
  16. marco reblogged this from mm85 and added:
    them completely disappear, but having...go without it has
  17. gaseousbrain reblogged this from marco
  18. ianlee reblogged this from marco and added:
    OS Touch or whatever it is instead of easing us...lame products like said buttonless ipod...
  19. zolf reblogged this from marco
  20. mm85 reblogged this from marco and added:
    This was very well said, but I would also like to add the fact that Apple now offers it’s keyboard w/o a numeric keypad...
  21. marco posted this